Work at Home Sales Representative for HSN

The Job —  Work at Home Sales Representative for HSNinternet-1105359-m

Location —  Telecommute, advertised in Ohio

Job Responsibilities —  From the HSN job page:

  • Field inbound (HSN and Cornerstone) calls in a fast-paced environment
  • Take personal initiative to meet all key performance indicators, including AHT (average handle time), Quality, Compliance and Purchase Rate
  • Commit to adhering to a work schedule (including specified break periods)
  • Apply active listening, communication skills and enthusiasm to provide a superior interaction and one call resolution
  • Always demonstrate professional behavior
  • Responsible for promoting sales and upsells
  • Responsible for providing various levels of support and customer service
  • Receptive to coaching and eager to implement developmental suggestions for improving performance
  • Remain highly engaged in a team environment through various channels including team meetings, instant messaging and email
  • Maintain a quiet remote work environment free of any background noise

Requirements/Qualifications

  • Must live in the Toledo, OH or surrounding areas
  • Must have a high school diploma or GED equivalent
  • Work At home phone number must be the home residence
  • Previous experience in sales and/or customer service
  • Ability to learn, retain and employ multiple order entry systems and support various brands.
  • Must be able to sit for long periods of time (at a computer, speaking with customers)
  • Strong PC skills to include: Internet, Microsoft Windows and Outlook
  • Strong organizational, detail orientation and follow through skills
  • Strong communication skills and a desire to build customer loyalty

Schedule —  No details given, generally nights and/or weekends required for call centers.

Employee or Contract — Employee

Compensation — Not advertised. Click here to read Glassdoor salary reviews.

Benefits — Yes, including discounts on products.

More Information — Review and apply with HSN.