The Job — Work at Home for CVS Health
Location — Telecommute available after six months (Ohio residents)
Job Responsibilities — From the CVS job posting:
You will work in a call center environment and take inbound calls from our members, offering information and answering questions to help them make critical health decisions. T
This position is not a standard call center role, your interactions with our CVS Health members is a conversation; you’ll be the person who listens when our customers call, and through your skills and knowledge will voice the solutions needed to help simplify their health care experience.
Typical topics you will consult on are: prescription refills, order status, verifying insurance coverage, and assisting with technical account challenges. Our focus is providing excellent customer service with empathy, while resolving the member’s questions on the first call.
-6 months experience in a customer service role (call center, retail, or customer service environment), strong work ethic, and strong computer navigation skills.
-PC proficiency in Windows-based applications and internet skills, navigation and trouble-shooting.
Note: Successful candidates will need to pass a background check and drug screen, complete a virtual job preview and digital interview.
Schedule — No details posted
Employee or Contract — Employee
Compensation — Not advertised. Click here for Glassdoor salary reviews.
Benefits — Yes.
More Information — Review and apply with CVS by clicking here.