Work at Home Agent for Sitel (NJ)

The Job —  Work at Home Agent for Sitel Globechair

Location —  Telecommute, this position advertised in New Jersey

Job Responsibilities —  From the Sitel website:

Sitel Work@Home Solutions™ is a virtual employee-based team supporting global fortune 500 companies in the insurance, retail (clothing, toy) travel & leisure, sport and telecommuting industries, just to name a few.

Sitel believes that great customer experiences are powered by people who love what they do and were they work.  Our culture is one that invests in the growth and development of our human capital – you.

Requirements/Qualifications

• Prior customer service experience

• Sales experience

• Prefers working in virtual self-management/self- motivated environment

• Excellent verbal and listening skills

• Professional and articulate voice

• Home office that is noise & distraction free

• Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support

• Excels working in a fast paced environment with evolving business needs

Technical Requirements

  • Must have high speed internet via wired Cable or DSL service (no wireless or satellite)
  • Minimum Upload speed 1.5MBS and Download speeds 3.0 MBS
  • Stand-alone computer monitor – 19” minimum
  • Sitel equipment is not compatible with all-in-one PCs/laptops
  • Comfortable and ergonomically safe furniture and office set-up
  • Quiet, free of any background noise (we have a zero tolerance policy for noise)

Schedule — 31-40 hours per week, may include nights/weekends.

Employee or Contract — Employee

Compensation —  Click here for Glassdoor salary reviews.

Benefits — Offered for full time employees.

More Information — Review and apply with Sitel.