Technical Support for Sutherland Global

The Job —  Technical Support for Sutherland Globaloffice-workstation-597620-m

Location —  Telecommute

Job Responsibilities —  From the Careerbuilder job posting:

You will be taking calls from customers who have Internet and/or Cable TV issues.  This program has a strong upsell component with a bonus commission for top metrics.

Interested in working for a company with a proven track record of success?  Do you want to be a part of a company equally invested in customer and employee satisfaction?  Do not let this opportunity pass you by!

Requirements/Qualifications

  • A High school diploma or GED
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
  • Direct client contact technical support experience
  • Excellent verbal and written communication skills; proficient reading skills
  • Excellent problem diagnosis and problem-solving skills
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications (preferred)
  • Previous sales experience (preferred)

Schedule —  Full time required, no details on schedule.

Employee or Contract — Employee

Compensation — $9 – 10 hour to start.

Benefits — Yes, click here for details.

More Information — Review and apply by clicking here.