Location — Work from home may be available after training in Indianapolis, IN region.
Job Responsibilities — From the monster.com job posting:
-Help customers who are working on their tax return with product inquiries, as well as with tax questions and calculations.
-Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
-Interact with customers utilizing strong written and verbal skills as well as deep customer empathy.
-College degree preferred. The ideal candidate will have a background in business, finance, accounting, or tax.
-Basic knowledge of tax laws and tax concepts.
-Some experience preparing federal and state returns for individuals (1040)
-Some experience providing support in a call center environment
-Internship with a tax preparation firm a plus
-Critical thinking, problem solving
-Persistence and determination
Schedule — No details on work schedule, position is for one year.
Employee or Contract — Employee
Benefits — No details posted
More Information — Review and apply via Monster.com.