Social Media Representative for Social Media Delivered

The Job — Social Media Representative for Social Media Deliverednote-pad-1206626-m

Location — Ability to frequently work from home, must live in Dallas-Fort Worth area.

Job Responsibilities —  From the job posting:

  • Monitor daily activity on a variety of platforms (Facebook, Twitter, Instagram, Pinterest, Google+)
  • Monitor, listen and respond to audience
  • Monitor online competitor presence/perceptions
  • Encourage interaction and brand loyalty
  • Become an advocate for the company/client in social media spaces, engaging in dialogues and answering questions where appropriate
  • Demonstrate ability to drive marketing strategy
  • Report any developing “chatter” or social trends relating to the client
  • Identify and report any potential threats in user-generated content
  • Use proactive and social care responses on social platforms
  • Proofread all responses
  • Prepare reports to update client at the end of each monitoring shift
  • Develop and expand clients’ fan base
  • Participate in weekly conference calls with the entire Social Media Monitoring Team
  • Attend monthly meetings with clients

Requirements/Qualifications

  • Bachelor’s degree (or degree in progress) in marketing, journalism, communications, PR, or equivalent.
  • Schedule flexibility (Willing to work nights and weekends)
  • In-depth knowledge and understanding of social media platforms (including but not limited to LinkedIn, Facebook, YouTube, Twitter, etc.)
  • Strong communication skills
  • Attention to detail
  • Excellent writing skills
  • Solid customer service skills
  • Positive, upbeat attitude
  • Knowledge of social media monitoring and reporting tools is a plus
  • At least two years professional experience in social media or customer service.
  • Must be located in DFW area.

Schedule — Part time, may move to full time eventually.

Employee or Contract — Employee

Compensation — $10-15 per hour depending on experience.

Benefits — None advertised on the job posting.

More Information — Review and apply via Indeed.