Location — Telecommute, open to residents of Albany, NY.
Job Responsibilities — From the Enterprise job posting:
-Handling incoming calls efficiently
-Handling reservations for offices while promoting the benefits of renting with the company
-Consistently meet established performance and quality standards
-Locate and interpret complex information from a number of databases
-Communicate information considered unsatisfactory by customers in a tactful manner
-Handle multiple tasks (ie., talking with customers while accessing information in a computer)
-Offer alternatives and options to overcome objections
-Maintain a courteous and pleasant demeanor while speaking with external and internal customers
-Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
-Must be at least 18 years old
-Minimum of 6 months sales experience
-Minimum of 6 months previous customer service experience
-Minimum 1 year work experience at the same employer
-Previous sales experience in a retail or customer service environment or equivalent, preferred
-Basic computer navigation skills and ability to toggle between different computer screens and programs
-Must have the ability to meet PC and Internet requirements
-Must be able to work 40 hours per week
-Must be able to work mornings, afternoon, and evening schedules based on business need
Schedule — Nights, and both weekend days may be required.
Employee or Contract — Employee
Compensation — $12.45 per hour plus bonus opportunities.
Benefits — Yes, click here for an overview of benefit package.
More Information — Review and apply with Enterprise here.