Location — Telecommute, for this position must live in Boise, Idaho. (Check company website for other opportunities)
Job Responsibilities — From the Enterprise job posting:
We are looking for individuals who thrive on a challenge and truly want to provide services that exceed the expectations of each and every one of our customers. Our ideal candidate is customer-focused, highly detail-oriented, and able to consistently produce results. We are looking for extremely reliable individuals who can adapt to change, absorb and apply new information, and who have the determination to learn detailed processes.
-Handling incoming calls efficiently
-Handling reservations for offices while promoting the benefits of renting with the company
-Consistently meet established performance and quality standards
-Locate and interpret complex information from a number of databases
-Communicate information considered unsatisfactory by customers in a tactful manner
-Handle multiple tasks (ie., talking with customers while accessing information in a computer)
-Offer alternatives and options to overcome objections
-Maintain a courteous and pleasant demeanor while speaking with external and internal customers
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Minimum of 6 months sales experience
Minimum of 6 months previous customer service experience
Minimum 1 year work experience at the same employer
Previous sales experience in a retail or customer service environment or equivalent, preferred
Basic computer navigation skills and ability to toggle between different computer screens and programs
Must have the ability to meet PC and Internet requirements
Must be able to work 40 hours per week
-Able to learn quickly in a technical environment
-Computer literacy required – able to successfully navigate and maneuver across multiple applications simultaneously
-Good typing, data entry and spelling skills
-Self-starter and disciplined; not easily distracted while working at home
-Ability to trouble-shoot and fix minor computer problems independently
-Excellent customer service, sales, interpersonal, and communication skills
-Excellent verbal and written communication including grammar and voice quality
-Detail oriented, ability to multitask, strong sense of urgency and commitment to excellence
-Ability to work under minimal supervision
-Must meet additional work at home and technical requirements
Schedule — Nights and both weekend days may be required. Four week virtual training class held from 9am to 6pm weekdays.
Employee or Contract — Employee
Compensation — $12.45 per hour to start.
Benefits — Yes, click here to review.
More Information — Review and apply by clicking here.