Reservation Agent for Active Network – New Jersey

The Job — Work at Home Reservation Agent for Active NetworkActive network logo

Location — Telecommute, this position offered in NJ.

Job Responsibilities — From the company job posting:

This is a legitimate part time, seasonal home based position. You will be assisting customers over the phone with reservations and customer support

  • Accessing company programs using company provided equipment which includes a hard drive Thin Client unit and headset in order to meet customer requests.
  • Assist our customers over the phone with their reservation requests, answer questions, and trouble shoot.
  • Communicate effectively using scripted material, policy, guidelines and procedures.
  • Query information within the company data bases in order to support customers using our products and services.
  • Maintain productivity goals and quality assurance standards.
  • Adhere to our formal attendance expectations and overall company policies and procedures.
  • Attend all mandated virtual training sessions, including ongoing training and development plans.
  • Other projects and duties as assigned.

Requirements/Qualifications

  • Excellent communication and customer service skills, as well as the ability to communicate remotely with our support groups by phone, email and instant messaging (IM).
  • Solid computer skills including internet knowledge (such as basic searching and queries), IM, email, some basic technical terminology
  • Must be organized and self-motivated
  • Minimum typing speed of 20 to 30 wpm
  • Be able to provide a minimum of 30 hours of schedule availability, including some weekend availability.
  • Be a resident of New Jersey

Schedule —  Part time, must have 30 plus hours of availability.

Employee or Contract — Employee

Compensation — $8.38 an hour plus productivity bonus offered.

Benefits — Traditional benefits not offered.

More Information — Review and apply by clicking here.