Operations Coordinator for Vatica Health

The Job —  Operations Coordinator for Vatica Health

Location —  Telecommute – advertised in Buffalo, NY

Job Responsibilities — From the company job posting:

• Primary contact for all new provider contracting. Maintain all contracting forms/coordinate contracting from creation through execution.

• Coordinate internal and external webinars/onsite demos/meetings with the Operations Manager or with Area Clinical Manager (ACM)

• Coordinate ongoing support once a practice is officially “onboarded”

• Coordinate with ACM  to address any practice concerns or issues

• Set up usernames and passwords, and assist with any questions in regards to this. Also verify username/password requests that come into the IT support email.

• Maintain  weekly spreadsheets/reports and share with field team, Operations Manager and ACM

• Complete monthly billing spreadsheets for the Operations Manager and billing department

• Compile weekly Jump Start logs and upload to ShareFile

• Maintain contract/SSU files in Salesforce

• Coordinate Jump Start practices with Clinical Team Lead

• Serve as backup for other Provider Onboarding Specialist when needed

• Take part in and track meeting mins for weekly Field Team meetings

• Maintain detailed contact lists

• Any other duties requested by the Operations Manager, COO, ACM, Clinical Team Lead or Jump Start field team as needed


• 1 – 3 years’ experience working in a customer service role

• Outstanding customer service skills

• Positive attitude

• Strong Microsoft Office skills

• Demonstrated timely, consistent job attendance history

• Solid computer, grammar and multi-tasking skills

• Demonstrated timely, consistent job attendance history

• Strong attention to detail, time management, and decision making skills

• Must be comfortable working in a fast-paced, highly demanding environment

Schedule —  Full time, flexible

Employee or Contract — Employee

Compensation — Not advertised.

Benefits — None advertised.

More Information — Review and apply by clicking here.