Online Ticket Exchange Agent for Sutherland

The Job —  Online Ticket Exchange Agent for Sutherlanddollar-sign-1317230-m

Location — Work from home, advertised in Florida but may be available elsewhere.

Job Responsibilities —  From the Careerbuilder job posting:

The Online Ticket Exchange Agent is an experienced, enthusiastic, customer focused individual who provides friendly and high quality service to customers in a work from home environment.

Our client’s mission is to offer fans a guaranteed, fully supported, open ticket resale market that is the preferred secondary ticket marketplace for buyers and sellers. In order to accomplish that mission, the OTEA must work with the team to build and maintain a loyal customer base by handling transactions and resolving customer issues in a friendly, efficient, and secure manner.

The OTEA will understand their role in providing first call resolution, or determining the appropriate triage route

Requirements/Qualifications

-High school diploma or equivalent
-Ability to type 30+ words per minute
-1+ years Customer Service experience
-Excellent oral and written communication skills
-Efficient in website navigation
-Knowledge of Sports / Music / Broadway and other events
-Proficient in Microsoft programs
-High level of energy, commitment, and a strong drive to succeed

Schedule —  Part time, no other details listed.

Employee or Contract — Employee

Compensation — $9 an hour plus possible incentive pay of $1 an hour additional.

Benefits — Limited benefits offered to part time employees of Sutherland.

More Information — Review and apply via Careerbuilder.