Location — Telecommute, available anywhere.
Job Responsibilities — From the Careerbuilder advertisement:
Kelly Services is currently seeking a qualified individual to work as an Online Content Customer Service Representative with handling customer’s questions and concerns for a Globally Known Online Parenting and Pregnancy Resource company.
• Supports the Customer Service Manager in handling customer questions and concerns for the website.
• Helping members with newsletter subscriptions, website usage, app usage, account changes and other account concerns.
• It also includes responding to feedback about their site, and coordinating with other departments to assist customers.
Experience with an online content provider
Experience helping customers via email
Strong interpersonal skills
Strong familiarity with a variety of web platforms (browsers, IOS and android, apps etc.)
Excellent written communication skills
Ability to work constructively on a team
Careful attention to detail
Knowledge of customer service principles and practices
Schedule — Full time, flexible hours.
Employee or Contract — Temporary/contract. Up to two years.
Compensation — $12.50 per hour.
Benefits — None advertised on the job posting.
More Information — Review and apply via Careerbuilder.