Hilton Reservation Sales Specialist (Dallas, Texas)

The Job —  Reservation Sales Specialist for Hilton

Location —  Work from Home, must live within 50 miles of office location in Carrollton, TX

Job Responsibilities 

Field inbound calls for Hilton and related properties from home.

Deliver world class customer service while consulting with customers regarding hotel options.Hiltonlogo

Introduce customers to various products and services available through Hilton partners.

Meet and exceed all performance indicators as set by management.

Bring energy to each customer


High school diploma or equivalent.  Prefer college graduates.

One year or more customer service and/or sales experience.  Prefer candidates with prior hospitality experience.

Excellent communication and active listening skills, must be able to read and write in English

Computer proficiency, ability to navigate through multiple computer screens, input data, and talk to customer at the same time.

Technical requirements:  Live within 50 miles of main office, must have landline local to the 972 calling area (no cell phones or VOIP accpted).  Wired high speed internet line (no Wi Fi), and computer meeting company requirements.

Schedule —  Variety of options available, next classes starting January 2014.   Will have seven weeks of mandatory training on site before starting at home shifts.

Employee or Contract — Employee

Compensation — Reservation Sales Specialists for Hilton can make between $11 and $14 an hour based on base plus incentive pay.

Benefits — Dependent on eligibility and after 90 days.  Hotel discount is available for employees and family members.

More Information — Review this position the Hilton job page.

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