Higher One Seasonal Customer Care Agent

The Job —  Seasonal Customer Care Agent for Higher One

Location — Work from home, appears to be available in all parts of the United States

Job Responsibilities 

Handle incoming calls from Higher One card holders.

Perform a variety of tasks for cardholders, from password resets to disbursing of funds.SaveMoney

Customer service functions similar to those performed in a banking environment.

Work a variety of shifts from Monday through Friday, no weekend hours required.


Call center experience, preferably in a work from home/telecommuting environment preferred.

Banking experience preferred.

Ability to handle multiple situations, sometimes in stressful situations.

Able to work independently with minimal supervision.

Willing to commit to a seasonal schedule, from December 2013 through March 2014.

Able to pass both a criminal background check and credit check.

Work at home requirements include having a quiet dedicated home office space, Windows Vista, 7 or 8, hard wired phone line (no VOIP), hard line high speed internet service and a telephone headset.

Schedule —  Variable shifts Monday through Friday, 20 to 30 hours per week.  No weekends required!

Employee or Contract — Employee

Compensation — Not advertised. Glassdoor reviews indicate pay around $12-13 an hour.

Benefits — None offered.  Employees may be invited back to work the next peak season.

More Information — Review this position the Higher One job page.

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