Location — Work at home – based in Colorado Springs, CO
Job Responsibilities — From the USAA job posting:
-Gathers information and close on product sales demonstrating intermediate skills and knowledge of USAA products and benefits.
-Identifies member events to provide solutions on products and close on product sales that meet the member’s needs and facilitate the member’s financial security.
-Empathizes with members and provide offers & solutions to make it easy for members to acquire a USAA product.
-Responds to and complete member requests.
-Must be a current, or former, military spouse/domestic partner (USAA Benefits definition of a Domestic Partner is as follows: A Domestic Partner is the same- or opposite-sex adult who is in a continuous, committed, and exclusive relationship with you, and who: (1) is not in any such relationship with any other individual (such as by legal marriage, common law marriage or domestic partnership); (2) is not related by kinship to you to a degree that would preclude marriage in the state in which you are domiciled; (3) has shared a principal residence with you for at least 12 months; and (4) is Financially Interdependent on you.).
-High School diploma (or GED).
-2 years of customer contact experience in a sales, military, or call center environment to include a minimum of 1 year frequent (e.g. daily) communication with customers via telephone, e-mail and/or face-to-face or Bachelor’s degree.
1+ years experience multi-tasking in a Windows operating system environment.
Successful completion of job-related assessment may be required.
-Current applicable license or ability to obtain within a designated number of attempts and maintenance of applicable licenses.
-Computer literate in a Windows operating environment.
-Must be able to sit for extended periods of time at computer.
-Ability to work in phone intensive environment using headset.
-Ability to work at home full time after training period.
-Established internet provider.
Schedule — Available to attend minimum 12 weeks of on-site training and onboarding in Colorado Springs, Colorado starting March 16, 2015. Hours will vary from 9:30 am to 6PM – Monday to Saturday thereafter.
Employee or Contract — Employee
Compensation — Not advertised, click here to read Glassdoor salary reviews.
Benefits — Medical, dental and other fringe benefits.
More Information — Review and apply with USAA by clicking here.