E-Customer Service Representative for U-Haul

The Job —  E-customer Service Representative for U-HaulCall center operator

Location —  Work at home, careerbuilder advertisement is for Phoenix, AZ

Job Responsibilities —  From the job posting:

Agents will receive incoming calls from customers across the United States and Canada and must be an advocate for our customers and provide professional and courteous service at all times.

As a customer service agent you must actively listen to the customers concerns, make informed decisions, and take the proper course of action to come to a positive resolution with the goal of offering a reasonable resolution to the customer, and retaining the customer’s current and future business.

Requirements/Qualifications

Must be highly PC literate
Ability to download software is required
Applicants must have good verbal skills
Fluent in the use of Instant Message
Ability to type 25 words per minute is essential
General knowledge of United States geography is required
Your workstation must be in a private, quiet area away from others in your residence and background noise.
Experience in Windows-based computer programs with excellent navigational skills is preferred
At least 6 months of customer service experience is preferred
Must be motivated with strong work ethics
Excellent communication and customer service skills
No selling required.

Schedule —  No details other than position is part time.

Employee or Contract — Employee

Compensation — $8.50 an hour with paid training.

Benefits — None advertised on the job listing, check with U-haul for details on benefits.

More Information — Review and apply for this position via Careerbuilder.