Customer Service Representative for Sykes (Georgia)

The Job —  Customer Service Representative for Sykessaturday-browsing-459929-m

Location — Work from home, available anywhere in Georgia according to ad.

Job Responsibilities — From the Careerbuilder job posting:

Just as if you were sitting in a tradition call center environment, the main responsibility is to answer back-to-back calls and customer service inquiries during your shift to assist customers and resolve issues on each call, just as if you were working inside a traditional call center.

Effectively dealing with any issues and solving problems that arise on the phone with effective communication skills
Consistently using multi-tasking skills to follow an internal process of understanding the issue and finding a solution to the issue while communicating with the customer
Handing a large number of calls each day without losing enthusiastic voice and attitude
Answering all calls promptly and efficiently

Requirements/Qualifications

  • Excellent organizational and administrative skills, Strong ability to multi task, Positive and professional attitude
  • Home office that meets minimum qualifications (specific computer requirements, Internet, telephone line and headset). More details will be provided as you go through our application process
  • Legally authorized to work in the United States
  • Must be computer literate with Microsoft Office skills, preferred
  • Passionate about helping customers

Schedule — Variable, one weekend day generally required.

Employee or Contract — Employee

Compensation — Not advertised.  Click here to read Glassdoor salary reviews.

Benefits — Traditional benefits not mentioned on job posting.

More Information — Review and apply with Sykes via Careerbuilder.