Customer Service Representative for Neiman Marcus

The Job — Customer Service Representative for Neiman Marcus DirectFast Internet

Location —  Work from home – advertised in Dallas, Texas area.

Job Responsibilities —  From the job posting:

These positions assist customers via phone OR by phone, email, and chat in a home based office. We are available to our customers 24/7, so you must be able to work a flexible schedule that includes weekends and holidays.

-Full time or Part Time Customer Service Representatives – Phone only
-Full Time or Part Time Customer Service Representatives with Phone, Email, & Chat

Requirements/Qualifications

-At least 6 months of customer service experience working with customers over the phone or in person.
-Able to navigate a computer in a PC based Windows software environment and willing to use your own (or purchase) desktop or laptop computer, land line phone, and compatible headset
-Reside in the state of Texas and have a dedicated home office space for working that includes a land line telephone connection and analog phone and high speed internet that can be attached to a desktop or laptop (your own computer) without wi-fi (for security reasons).
-Friendly and clear-speaking phone voice and depending on job type, professional business writing skills for communicating with customers via email and on-line chat
-Able to work a flexible full-time or part-time schedule that includes weekends and holidays
-Able to physically come into one of our Neiman Marcus direct Facilities in: Dallas/Fort Worth San Antonio, Austin, Houston, or Longview to complete the hiring process
-Willing to submit to equipment and internet access check, background, credit, and drug check, and complete employment application within Neiman Marcus’ career site as conditions of employment
-H.S. diploma or G.E.D required

Schedule — 24/7 call center environment.

Employee or Contract — Employee

Compensation — $11 an hour plus bonus opportunity.

Benefits — Comprehensive benefits including medical, dental, healthcare & dependent care flexible spending accounts, 401k with match, life insurance for employee and dependents, and more!  Employee discount of 30%

More Information — Review this position and apply via Careerbuilder.