Customer Service for Skybridge Americas

The Job —  Customer Service for Skybridge Americas

Location —  Telecommute

Job Responsibilities —  From the company job listing:

  • Answer incoming calls/e-mails/voicemails, respond to customer questions / complaints / program inquiries; ensure all inquiries are handled and documented per the program protocol in a timely, accurate, and professional manner
  • Accurate data entry in consumer database per the program requirements
  • Friendly and professional customer service in all customer and co-worker interactions
  • Be on time and a team player to meet the customer needs
  • Adhere to security and technical requirements at all times
  • Meet the key performance metrics of quality, productivity, and attendance per the program requirements
  • Other support as required

Requirements/Qualifications

  • Minimum of some High School Diploma/GED or equivalent combination of experience/education;
  • Meet and maintain the home office Skybridge Americas Technical Requirements
  • Excellent professional verbal and written communication skills
  • Strong computer skills including the ability to navigate the Internet and other computer programs with ease;
  • Ability to sit for long periods of time and duration of shift
  • Ability to hear, speak, and use a headset; use a phone
  • Ability to type and use a mouse/computer
  • Ability to multitask (speak and type at the same time)

Schedule — Part time, some weekends required.

Employee or Contract — Employee

Compensation — $10 per hour plus commission potential

Benefits — None advertised

More Information — Review and apply by clicking here.