Customer Service for Colony Brands

The Job —  Customer Service for Colony Brands

Location —  Telecommute, advertised in Missouri

Job Responsibilities —  From the company job listing:

  • Greet inbound callers via telephone in a courteous, friendly, and professional manner while keying their product orders into our computer system.
  • Listen attentively to customer needs/concerns and answer all customer questions.
  • Stay informed about company offerings and procedures.
  • Perform any other duties as assigned by supervision.
  • Uphold high safety standards.

Requirements/Qualifications

• Intermediate computer skills.
• Strong technical aptitude on computer.  The ability to quickly navigate through multiple systems while maintaining an upbeat conversation with customers.
• Courteous with a strong customer service orientation.
• Dependable with attention to detail.
• Strong communication skills.
• Must be able to adapt to changes quickly and think conceptually.
• Solid problem-solving skills.
• Have a distraction free, ergonomically-sound work environment.
• Meet all equipment/internet connectivity requirements.
• Previous call center or customer service experience is preferred but not necessary.

Schedule —  1st, 2nd and 3rd shift advertised.

Employee or Contract — Employee

Compensation — Not advertised. Click here for Glassdoor salary reviews.

Benefits — None advertised on the job posting, check during application process.

More Information — Review and apply with Colony here.