Claims Representative for Sentry

As one of the largest mutual insurance companies in the US, we’re completely focused on offering exceptional claims service to our policyholders.  Therefore, to help keep these standards, we are currently hiring for a Claims Representative II to work within our Non-Standard Auto handling claims from the State of Alabama.  The opportunity to potentially work-from-home is available.



Our Claims Representatives in Non Standard Auto ensure the delivery of quality claim service to our customers and other parties to a claim while protecting the assets of Sentry.  You’ll do this by:

  • Verifying that coverage exist
  • Investigating and gathering information about claims by contacting all parties involved
  • Documenting all decisions, correspondences, reports and discussions
  • Gaining experience in determining liability and setting reserves
  • Evaluating your investigations to make decisions about the claims
  • Learning about determining if subrogation exists and taking steps necessary for recovery
  • Resolving claims in the best interest of the insured, claimant and Sentry


  • Bachelors Degree or equivalent experience
  • 1-2 years of related Non Standard Auto claims expertise
  • 1-2 years of Bodily Injury, Senior Bodily Injury or Litigation Handling experience
  • Knowledge of insurance policies and coverage, claim payment procedures and familiarity with medical terminology preferred
  • Able to make sound decisions while using good judgment in evaluating claims
  • Able to review and interpret complex and detailed documents such as contracts, medical reports and insurance regulations
  • Effective oral and written communication skills
  • Able to maintain confidential information
  • Personal computer and math skills beneficial
  • Ability to pass the required coursework applicable to job duties


Sentry’s excellent benefits package is designed to meet today’s most important needs.  Benefits for full-time Sentry Insurance employees include:

  • Competitive Compensation
  • Group Medical, Dental, Vision and Life
  • 401 (K) plan with a dollar-for-dollar match on your first six percent
  • Comprehensive paid training

Click here for more information and to apply for this work at home position!