Call Center Representative for Southern States

The Job —  Call Center Representative for Southern StatesCall Center Lady

Location —  Work from home

Job Responsibilities —  From the company job posting:

  • Outbound telephone calls from designated list in a courteous, friendly and professional manner; building rapport with customers.
  • Respond to email, mail or fax inquiries in a timely and professional manner as a representative of Southern States Cooperative, Incorporated.
  • Promote SSC brand, products and services through interaction with customers.
  • Accurately document complaints received by telephone, email, mail or fax in a manner that is consistent with outlined process.
  • Take ownership of all inquiries received, completing appropriate tracking to maintain accurate data for reporting purposes.
  • Perform all other job functions as assigned.

Requirements/Qualifications

  • Education: Requires a High School Diploma or General Education Degree (GED)
  • Experience: 2-4 years of experience in a customer service position call center or equivalent
  • Knowledge of Southern States products and the propane industry a plus
  •  Technology: Must have high speed internet access at home

Schedule —  Part time 4pm to 8pm weekdays, plus 4 hour shift on Saturday, Eastern time zone location.

Employee or Contract — Employee

Compensation — Not advertised.  Click here for Glassdoor salary reviews on Southern States.

Benefits — None advertised, company laptop and cell phone provided.

More Information — Review and apply by clicking here.