Call Center Representative for Petkey

The Job —  Call Center Representative for PetkeyTelephone

Location —  Work from home, company based in Wixom, Michigan.

Job Responsibilities —  From the company job posting:

Call Center Representative desired to support our family of premium pet products and services. The primary purpose of this role is to provide immediate service to our members requiring support with their missing or found pets. We offer 24/7 Live Support to ensure pets are reunited with their families as quickly as possible. This position is geared towards any person who is good at customer service and has a desire to work from home.

  • Assist Members in reporting lost and or found pets.
  • Creating positive contact with our clients to provide advice and support
  • Maintaining accurate activity records within our CRM system
  • Utilize our customized technology to help alert the pet community of missing and found pets.
  • Contact Pet Owners with Found Pet Sightings
  • Proactive sales of memberships for our premium products and services

Requirements/Qualifications

  • A minimum of 1 year relevant work experience.
  • Excellent attention to detail.
  • Ability to Work From Home
  • Home office that meets minimum qualifications (specific computer requirements, phone and internet) More details will be provided as you go through our application process
  • This is an Evening Shift
  • Excellent attention to detail.
  • Strong time and project management skills.
  • Excellent written and verbal communication skills.
  • Engaging personality.
  • Abilty to speak Spanish is a plus.

Schedule —  Evening hours, no details on whether part or full time.

Employee or Contract — Employee

Compensation — Not advertised. Click here for Glassdoor salary reviews.

Benefits — Offered after 90 day probationary period.

More Information — Review and apply with Petkey here.