Bilingual Service Center Associate for Sedgwick

The Job —  Bilingual Service Center Associate for SedgwickCall Center Lady

Location — Work from home

Job Responsibilities —  From Monster.com

  • Assigns new claims to the appropriate claims handler.
  • Enters verbal and written application information that meets both the internal and external customers’ requirements accurately into the claims management system.
  • Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status.
  • Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
  • Participates in and maintains a quality service culture within the Customer Service Team.

Requirements/Qualifications

  • High school diploma or GED required.
  • One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred.
  • Excellent oral and written communication
  • PC literate, including Microsoft Office productsGood customer service skills
  • Strong organizational skillsGood interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

Schedule —  Full time, no details on hours.

Employee or Contract — Employee

Compensation — Not advertised.  Click here to read Glassdoor salary reviews.

Benefits — Full package offered, click here for details

More Information — Review and apply via Monster.com