Bilingual Call Center Representative for Xerox

The Job —  Bilingual Call Center Representative for Xeroxxeroxlogo

Location —  Work from home

Job Responsibilities —  From the Xerox job posting:

  •  Responds to telephone inquiries and complaints using standard scripts and procedures
  •  Gathers information, researches/resolves inquiries and logs customer calls
  •  Communicates appropriate options for resolution in a timely manner
  • Informs customers about services available and assesses customer needs
  •  Makes outbound calls when further information is needed in the files
  •  Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness
  •  All other duties as assigned

Requirements/Qualifications

  •  Outstanding Customer Service Skills
  • Excellent Communication Skills
  • Bilingual Spanish is preferred, but not necessary
  • Basic Computer Navigation & Typing Skills: 25 wpm
  •  Equipment will be provided
  • Ability to Pass a Background Investigation
  • H.S. Diploma or G.E.D.
  •  18 Years of Age or Older

Schedule —  Part time, up to 29 hours per week

Employee or Contract — Employee

Compensation — Not advertised.  Click here for Glassdoor salary reviews.

Benefits — None advertised on job posting.

More Information — Review and apply with Xerox by clicking here.