The Job — Account Manager for Optum Rx (UnitedHealth)
Location — Telecommute
Job Responsibilities — From the UnitedHealth job page:
Use strong industry knowledge to add value to the clients’ operation
Maintain an ongoing knowledge of clients’ business; as well as their contract with OptumRx
Provide positive alternatives to complex situations encountered by client and manage expectations
Perform systems analysis to determine source of technical issues, and act as liaison between external clients and internal departments to resolve these issues.
Act in project coordinator capacity to ensure accurate and timely completion of client projects, to the client’s satisfaction
Complete service requests to translate customer needs and requirements for OptumRx’s product support and development teams
Escalate client concerns where appropriate
Communicate with clients via face-to-face meetings, conference calls and written correspondence
Interfaces with internal OptumRx departments
Associates Degree or Higher
3+ years of client facing experience
3+ years of account management experience
Experience with various software products (ex: Microsoft Office, SalesForce)
Schedule — Full time, flexible
Employee or Contract — Employee
Compensation — Not advertised. Click here for Glassdoor salary reviews on UnitedHealth.
Benefits — Full benefits offered.
More Information — Review this position by clicking here.